Customer and user research study disclaimer

During our session, there may be others from the research working group who may listen in. I want to assure you that all the information shared today will be kept confidential and used solely for the purpose of improving our products and services offerings.

Please remember I’m here to research the problem - not testing you. There are no right or wrong answers to any of my questions.

The interview will last around 15-20 minutes but may run over slightly. 

Session time slots will be allocated on a first-come, first-served basis. 

To make sure I can capture all your thoughts accurately, I will record our conversation. This recording will be anonymised and retained only as long as necessary for our research purposes; your data from this session will be deleted from our system afterwards.

You can request the data we hold for this study and/or can ask us to delete the data at any time by emailing CXUXDesign@apm.org.uk

Disclaimer for interview recording access

We will provide the recording via a secure link, with view-only access and an expiry date of one month.
The recording will not be downloadable, and access will be restricted to the recipient only.

You agree that the recording is for personal use only, and will not be shared with any third party without explicit consent from APM.

Any unauthorised sharing of your personal data may result in appropriate action, including reporting to the ICO or pursuing legal action.

By participating in this study, you will be emailed a £25 Amazon.co.uk voucher for your time. Please allow up to 14 working days for this to be sent to you. There is no cash alternative or alternative retailer option.

APM reserves the right to end the study at any time and no incentive will be issued if this is the case.